Privacy Policy - bold-lark

Introduction

bold-lark ("we", "our", or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We encourage you to read this Privacy Policy carefully. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by the terms of this policy.

Information We Collect

We collect personal information that you voluntarily provide to us when you:

Complete our enquiry or booking forms
Contact us via email or other communication channels
Request a quote for our services
Subscribe to our newsletter or updates

The personal information we may collect includes:

Name and contact details (email address, postal address)
Property information relevant to our services
Service preferences and requirements
Communication history with our team

How We Use Your Information

We use the information we collect for the following purposes:

To provide and deliver our garden care services
To respond to your enquiries and provide customer support
To process your service requests and bookings
To send you service-related communications
To improve our website and service offerings
To comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With service providers who assist us in operating our business (e.g., payment processors)
When required by law or to respond to legal process
To protect our rights, privacy, safety, or property
In connection with a business transfer or acquisition

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymise it.

Your Rights

Under Australian privacy law, you have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information (subject to legal requirements)
Opt out of marketing communications
Lodge a complaint with the Office of the Australian Information Commissioner

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about our use of cookies, please see our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page. We encourage you to review this policy periodically for any changes.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

bold-lark
42 Greenview Terrace
Sydney, NSW 2000
Australia
Email: [email protected]